Customer Service

We source all items for our online boutique with careful consideration. Because we strive to keep the feel of our boutique exclusive, some items may take a little longer to ship compared to others. All in-stock items will be marked as such. Generally, if the item is in stock, it will ship out within 1 - 3 business days. Transit time on standard shipping is 4-7 business days. 

Orders ship on business days Monday through Friday, excluding holidays. Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or backordered. We will email you with any updates regarding any out-of stock-delays or back ordered items in your order. If the out-of-stock delay is unsatisfactory, you may cancel your order and receive a refund upon request. 

Shipping & Handling Charges 
We offer FREE STANDARD SHIPPING on orders over $200 to the 48 contiguous states. Standard shipping is generally USPS Priority Mail or another carrier that is deemed most appropriate by Zayver Jewels. Please note that at this time we ship selectively to the U.S. territories, AK, HI, Islands, but NOT to P.O. boxes, or APO/FPO addresses. 

Standard "FLAT RATE" Shipping Charges 
All Orders………………………………....$8.00  
$200.00 and above………………….......FREE SHIPPING! 

Currently, we offer the option of expedited or express shipping on a limited basis. We also do not offer international shipping at this time. However, in the event you need an item expedited, please email with your request and we will do our best to assist you.

How Do You Calculate Shipping and Processing Charges?
The shipping and processing charge is designated to compensate our company for the services we provide that enable our customers the convenience of ordering from our website and receiving home-delivery of our products, including processing your order and packaging and shipping your purchases, as well as related overhead costs associated with these services.

Most of our Standard Delivery items ship the next business day and arrive in 3-7 business days. If there are larger or bulkier items requiring specialized delivery and products with lead times, this may take longer.

Standard Delivery - Your order is shipped via standard ground service and generally arrives in 3-7 business days. Items ordered at the same time may not be delivered together.

Express Delivery - For even faster delivery, we offer Next Business Day and Two Business Day Express Service. Orders received by 4 p.m. (CST) are eligible to be shipped the next day. Please contact us for Express Delivery charges.